| Metric | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 |
|---|---|---|---|---|---|---|---|---|---|
| Cash and investments | $83.0M-46.1% | $154.0M+0.7% | $153.0M+146.8% | $62.0M+1966.7% | $3.0M-81.3% | $16.0M-82.8% | $93.0M-4.1% | $97.0M+125.6% | $43.0M |
| Total interest income | $1.12B-10.9% | $1.26B-8.0% | $1.37B+14.6% | $1.20B+59650.0% | $2.0M-99.9% | $3.30B-29.4% | $4.67B-4.8% | $4.91B+37653.8% | $13.0M |
| Total interest expense | $2.59B-20.9% | $3.27B-8.0% | $3.56B+69.2% | $2.10B+59.7% | $1.32B-35.7% | $2.05B-41.3% | $3.49B-4.9% | $3.67B+23.5% | $2.97B |
| Net interest income (loss) | $519.0M-3.2% | $536.0M-37.8% | $862.0M-23.1% | $1.12B-15.8% | $1.33B+6.4% | $1.25B+5.7% | $1.19B-4.4% | $1.24B-12.2% | $1.41B |
| Less: provisions for loan losses | $249.0M+122.3% | $112.0M+67.2% | $67.0M-15.2% | $79.0M+229.5% | -$61.0M-143.0% | $142.0M-37.2% | $226.0M-24.4% | $299.0M-21.7% | $382.0M |
| Net interest income (loss) after provisions for loan losses | $239.0M-43.5% | $423.0M-42.8% | $739.0M-29.1% | $1.04B-25.2% | $1.39B+27.0% | $1.10B+18.3% | $927.0M+6.6% | $870.0M-11.8% | $986.0M |
| Servicing revenue | $51.0M-5.6% | $54.0M-15.6% | $64.0M-16.9% | $77.0M-54.2% | $168.0M-21.5% | $214.0M-10.8% | $240.0M-12.4% | $274.0M-5.5% | $290.0M |
| Asset recovery and business processing revenue | $23.0M-91.5% | $271.0M-15.6% | $321.0M-4.5% | $336.0M-37.7% | $539.0M+17.7% | $458.0M-6.1% | $488.0M+13.5% | $430.0M-9.5% | $475.0M |
| Other income | $47.0M+56.7% | $30.0M+42.9% | $21.0M-34.4% | $32.0M+6.7% | $30.0M+50.0% | $20.0M-55.6% | $45.0M+164.7% | $17.0M+88.9% | $9.0M |
| Gain on sale of subsidiaries, net | $0-100.0% | $191.0M | $0 | $0 | — | — | — | — | — |
| Losses on debt repurchases | $0 | $0+100.0% | -$8.0M | $0+100.0% | -$73.0M | — | $45.0M+136.8% | $19.0M+733.3% | -$3.0M |
| Gains (losses) on derivative and hedging activities, net | -$30.0M-142.9% | $70.0M+536.4% | $11.0M-93.6% | $171.0M+167.2% | $64.0M+125.0% | -$256.0M-1263.6% | $22.0M+157.9% | -$38.0M-272.7% | $22.0M |
| Total other income (loss) | $91.0M-85.2% | $616.0M+50.6% | $409.0M-33.6% | $616.0M-23.6% | $806.0M+87.4% | $430.0M-49.8% | $856.0M+21.9% | $702.0M-11.8% | $796.0M |
| Salaries and benefits | $149.0M-52.8% | $316.0M-21.2% | $401.0M-9.7% | $444.0M-22.0% | $569.0M+14.5% | $497.0M+1.8% | $488.0M-3.7% | $507.0M-2.3% | $519.0M |
| Other operating expenses | $272.0M-25.3% | $364.0M-8.8% | $399.0M+20.2% | $332.0M-48.0% | $638.0M+36.6% | $467.0M-5.8% | $496.0M+4.0% | $477.0M+6.7% | $447.0M |
| Total operating expenses | $421.0M-38.1% | $680.0M-15.0% | $800.0M+3.1% | $776.0M-35.7% | $1.21B+25.2% | $964.0M-2.0% | $984.0M+0.0% | $984.0M+1.9% | $966.0M |
| Goodwill and acquired intangible asset impairment and amortization expense | $3.0M-97.9% | $146.0M+1360.0% | $10.0M-47.4% | $19.0M-36.7% | $30.0M+36.4% | $22.0M-26.7% | $30.0M-36.2% | $47.0M+104.3% | $23.0M |
| Restructuring/other reorganization expenses | $17.0M-56.4% | $39.0M+56.0% | $25.0M-30.6% | $36.0M+38.5% | $26.0M+188.9% | $9.0M+50.0% | $6.0M-53.8% | $13.0M-55.2% | $29.0M |
| Total expenses | $441.0M-49.0% | $865.0M+3.6% | $835.0M+0.5% | $831.0M-34.2% | $1.26B+26.9% | $995.0M-2.5% | $1.02B-2.3% | $1.04B+2.6% | $1.02B |
| Income (loss) before income tax expense (benefit) | -$111.0M-163.8% | $174.0M-44.4% | $313.0M-62.2% | $827.0M-11.6% | $936.0M+75.9% | $532.0M-30.3% | $763.0M+44.5% | $528.0M-30.9% | $764.0M |
| Income tax expense (benefit) | -$31.0M-172.1% | $43.0M-49.4% | $85.0M-53.3% | $182.0M-16.9% | $219.0M+82.5% | $120.0M-27.7% | $166.0M+24.8% | $133.0M-71.8% | $472.0M |
| Net income (loss) | -$80.0M-161.1% | $131.0M-42.5% | $228.0M-64.7% | $645.0M-10.0% | $717.0M+74.0% | $412.0M-31.0% | $597.0M+51.1% | $395.0M+35.3% | $292.0M |
| Basic earnings (loss) per common share | -$0.81-167.5% | $1.20-35.8% | $1.87-58.8% | $4.54+7.3% | $4.23+97.7% | $2.14-17.4% | $2.59+70.4% | $1.52+43.4% | $1.06 |
| Average common shares outstanding | 99.0M-9.2% | 109.0M-10.7% | 122.0M-14.1% | 142.0M-16.5% | 170.0M-11.9% | 193.0M-16.1% | 230.0M-11.5% | 260.0M-5.5% | 275.0M |
| Diluted earnings (loss) per common share | -$0.81-168.6% | $1.18-36.2% | $1.85-58.8% | $4.49+7.4% | $4.18+97.2% | $2.12-17.2% | $2.56+71.8% | $1.49+43.3% | $1.04 |
| Average common and common equivalent shares outstanding | 99.0M-10.8% | 111.0M-9.8% | 123.0M-14.6% | 144.0M-16.3% | 172.0M-11.8% | 195.0M-16.3% | 233.0M-11.7% | 264.0M-6.0% | 281.0M |
| Dividends per common share | $0.64+0.0% | $0.64+0.0% | $0.64+0.0% | $0.64+0.0% | $0.64+0.0% | $0.64+0.0% | $0.64+0.0% | $0.64+0.0% | $0.64 |
| FFELP Loans [Member] | |||||||||
| Private Education Loans [Member] | |||||||||
Source: SEC EDGAR XBRL. % change vs prior period shown where available.
Source: SEC EDGAR 10-K and 10-Q filings. Up to 10 years annual / 16 quarters shown.